"I was impressed that there was very little "downtime" after having the beds cleaned - I expected that I would have to wait for the beds to dry out but Tim explained that the process involves mainly very high heat rather than a lot of wet steam. I also can't believe the difference it made to the feel of the bedrooms - they all felt fresh and clean. I really appreciated that he suggested we get the couch cleaned - I hadn't even considered it but it definitely needed doing. It was a lovely feeling last night going to sleep in a clean bed. I look forward to getting our carpets done! Many thanks! "